Home > ITIL the Elephant in the room > Have you realised an ROI from your CMDB?

Have you realised an ROI from your CMDB?

We have not realised a return on investment from our implementation of CMDB technology.

Have you? Please comment.

If you are currently planning to procure and deploy a CMDB because your vendor or ITIL Guru tells you you need it, look your CMDB Vendor in the eye and ask:

– Do you have a customer who has realised a return on investment from the implementation of your CMDB?

– Do they have the same scale as us?

– Can we visit them and see their CMDB implementation in action?

Watch very carefully.

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